This Privacy Policy explains how ModelGlue.ai collects, uses, stores, and protects information when you use the website, applications, accounts, research tools, login features, payment features, and related services.
Information we collect
We may collect information you provide directly, including:
- Name or account profile information.
- Email address.
- Login or authentication information.
- Subscription or billing information.
- Wallet addresses or payout addresses you choose to provide.
- Research questions and conversation content.
- URLs, source links, documents, or text you paste into ModelGlue.
- Agent preferences, model choices, and saved settings.
- Reseller, referral, or payout information if you participate in those programs.
We may also collect technical information, including:
- Browser type.
- Device type.
- IP address.
- Log data.
- Usage activity.
- Cookie or session information.
- Security and error logs.
How we use information
We use information to:
- Provide and improve ModelGlue.ai.
- Run AI research conversations.
- Save and restore user settings.
- Support ModelGlue Passport login features.
- Process subscriptions and payments.
- Manage conversation history.
- Enable sharing and invite links.
- Support reseller, referral, or rewards features.
- Prevent abuse, fraud, spam, or unauthorized access.
- Debug errors and improve reliability.
- Communicate important account, billing, or service notices.
Conversation content
Users may enter questions, source links, documents, notes, and other research material into ModelGlue.
You should not submit confidential, highly sensitive, regulated, or private third-party information unless you have the right to do so and understand the risks of using AI tools.
ModelGlue may allow users to choose data preferences, including whether certain conversations may be saved, deleted, exported, retained, or considered for training or rewards workflows.
Saved history and deletion
Where available, users may save conversations to history, export conversations, remove saved conversations, or choose retention preferences.
Some records may be retained when required for security, billing, abuse prevention, legal compliance, backups, or rewards/accounting workflows.
Payment information
Payment information may be handled by third-party payment providers or blockchain networks. ModelGlue.ai may not store full payment card details.
For crypto or stablecoin payments, wallet addresses, transaction references, network information, and payment status may be stored for billing and support purposes.
Passport login
ModelGlue Passport may use passkey, account recovery, authentication, or device-based login features.
Authentication data is used to help users sign in, restore access, and protect accounts. Users are responsible for keeping their devices, accounts, recovery methods, and credentials secure.
Cookies and tracking
ModelGlue.ai may use cookies, local storage, analytics tools, session tools, referral tracking, or similar technologies to operate the service, remember preferences, manage logins, measure usage, and improve performance.
Sharing information
We may share limited information with service providers that help operate ModelGlue.ai, including hosting providers, payment processors, authentication providers, analytics providers, email providers, security services, or AI/model infrastructure providers.
We may also share information when required by law, to protect rights and safety, to prevent fraud or abuse, or as part of a business transfer such as a merger, acquisition, financing, or sale of assets.
AI providers and model routing
Depending on the selected model, plan, admin settings, or runtime configuration, user prompts or context may be processed by local models, hosted models, API-backed models, or other enabled model providers.
Users should review their model and privacy settings before submitting sensitive information.
Data security
We use reasonable technical and organizational measures to protect information. However, no system is completely secure, and we cannot guarantee absolute security.
Children
ModelGlue.ai is intended for users who are at least 18 years old. Do not use ModelGlue.ai if you are under 18.
Your choices
Depending on available features, users may:
- Update account information.
- Change conversation retention settings.
- Export saved conversations.
- Delete saved conversations.
- Adjust data contribution preferences.
- Cancel subscriptions.
- Request support regarding account or privacy questions.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
Contact
For privacy questions, contact:
Email: support@modelglue.ai
Company: Immutifi, Inc.
Address: 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA